Privacy Policy

Last updated: June 2026

Introduction

This privacy policy explains how amber-fjord collects, uses, and protects personal information provided through this website. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.

Information we collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit enquiry forms
• Email address when you communicate with us
• Organisation information you choose to share
• Service preferences and enquiry details
• Technical information such as IP address, browser type, and device information

How we use your information

Personal information collected through this website is used for the following purposes:

• Responding to enquiries and providing requested information about our services
• Communicating with potential and existing clients
• Improving website functionality and user experience
• Maintaining security and preventing fraudulent activity
• Complying with legal obligations

Information sharing and disclosure

We do not sell, trade, or rent personal information to third parties. We may share information with:

• Service providers who assist with website operations, provided they agree to keep information confidential
• Professional advisors when necessary for business operations
• Law enforcement or regulatory authorities when required by law

Data security

We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information transmitted through our website.

Data retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Your rights

Under Australian privacy law, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Lodge a complaint about our handling of your personal information

Cookies and tracking technologies

Our website uses cookies to improve user experience and analyze website usage. You can control cookie preferences through your browser settings. For detailed information about our cookie practices, please refer to our Cookie Policy.

Third-party links

This website may contain links to external websites not operated by us. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

Changes to this policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised date. Continued use of our website following changes constitutes acceptance of the updated policy.

Contact regarding privacy

For questions about this privacy policy or to exercise your privacy rights, contact us at:

Email: privacy@amber-fjord.com
Address: Level 14, 383 Kent Street, Sydney NSW 2000, Australia

Complaints

If you believe we have not handled your personal information appropriately, you may lodge a complaint with us. We will investigate and respond within a reasonable timeframe. If you remain dissatisfied with our response, you may contact the Office of the Australian Information Commissioner.